Begin by explaining that a Botnia facial is an apothecary-style treatment: with these products, we treat your skin as it is today, not for the future (the future is for the home skincare routine) and we mix all our products fresh for you at the beginning of your service. I like to walk clients through why I chose what I did for their skin type, so they realize they receive a new treatment every time they visit. I love the term “facial plan” so clients know their treatment is thoughtful, customized, and unique to them. This makes every client feel special and pampered, as they should be! ☺
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